Senior User Experience Researcher

• Define Research Goals: Collaborate with client stakeholders to identify and prioritize research objectives, ensuring alignment with business strategies, user needs, and measurable success criteria.
• Investigate User Behaviors: Conduct detailed studies into user needs, goals, pain points, and workflows using methodologies like contextual inquiries, ethnographic studies, and interviews.
• Develop Research Plans: Design comprehensive research strategies, selecting methods like usability testing, A/B testing, and surveys to gather actionable insights.
• Evaluate and Analyze Usability: Facilitate usability testing to assess product effectiveness and accessibility. Use findings to identify areas for improvement and provide a foundation for design decisions.
• Synthesize and Share Insights: Transform complex research data into actionable design recommendations that enhance user workflows and align with business objectives. Effectively communicate findings through reports, visualizations, workshops, or interactive discussions to foster understanding, alignment, and informed decision-making among stakeholders.
• Collaborate Across Teams: Work with designers, product teams, and management to ensure research findings directly inform product requirements and feature prioritization.
• Drive Research Innovation: Contribute to the development of research proposals, frameworks, and methodologies to enhance organizational research capabilities. Stay updated on global UX trends and best practices.
• Measure Research Impact: Post-implementation, assess the effectiveness of design changes, measuring their impact on user satisfaction, business metrics, and operational efficiency.

• Experience in defining qual and quant research goals, investigating user needs, and identifying opportunities to improve workflows and productivity.
• Expertise in evaluating usability through testing and translating insights into actionable design recommendations.
• The ability to collaborate with cross-functional teams, sharing progress and findings to drive alignment and results.
• A history of independently planning and executing UX research activities using both qualitative and quantitative methods.
• Familiarity with corporate or consulting environments, along with excellent time management, organization, and communication skills.
• Strong presentation skills (both written and verbal), including proficiency in creating impactful PowerPoint presentations.
• An understanding of the software development lifecycle and how research integrates into the design process.

Preferred qualifications: BDes/MDes, BE/BTech, or degrees in psychology, cognitive science, human factors, HCI, or related fields.

Bonus: Proven ability to lead and manage multiple research projects and teams.

Why Join Us

This role offers the chance to shape innovative solutions, directly influencing product and business success. You will work with talented teams in a collaborative environment where your expertise will drive meaningful outcomes for users and clients alike.

The YUJ Advantage

YUJ is a global design powerhouse committed to driving impact through design innovation. Since 2009, our team of creative thinkers and visionaries has been redefining UX, challenging norms, and reshaping industry standards.

At YUJ, we champion a customer-first mindset and a human-centered design philosophy, ensuring that people’s needs remain at the core of every solution. Our inclusive and collaborative culture empowers our team to thrive, unlocking their full potential to deliver outstanding results.

As we forge ahead with fresh perspectives and boundless energy, we are excited to welcome proactive, passionate leaders who are ready to make a difference. Join us in crafting exceptional UX that shapes the world.

Ready to Apply?

• Share your updated resume (PDF) and portfolio (URL or PDF) at talent@yujdesigns.com.
• Submit a compelling work sample, case study, or portfolio of industrial projects. Highlight your expertise in enterprise and B2B design, including visual design for mobile or desktop applications, infographics, iconography, or other creative work. Demonstrate how your design approach delivers positive business outcomes, reflects deep UCD knowledge, and drives impactful results.